Terms & Conditions
Placing an order on Atom Online Store
- Step 1: Create an account by registering at www.atom.lk by providing the necessary details
- Step 2: ‘Add to Cart’ the product/products you wish to purchase. Ensure you check the availability and other attributes of the product.
- Step 3: Once you have added the products to your shopping cart proceed to the next step and enter your delivery details carefully. Please double check your delivery information before confirming.
- Step 4: Select from the available payment methods
- Step 5: Once the
order is placed, you will receive a confirmation
- Customers who choose the payment option Pick up from Store must pay & collect their goods within 2 working days from the ATOM Showroom at 67 Bernard Zoysa Mawatha, Colombo 05. Atom Technologies will not be liable for any delay in payment & collection of the product.
- Guest checkout is possible.
- Only those who are
above the age of 18 can use this website.
For customer support call 011 7389 900 or email firstname.lastname@example.org
- Delivery is only within Sri Lanka
- Delivery Period: 2 - 5 working days
- Cash on Delivery - Currently Cash on Delivery(COD) is only limited Colombo 1-15 & Suburbs.
- More details on
delivery click here
- Once we have received the payment and order is complete you will receive an email confirmation with your purchase details.
- Multiple payment options are available (Please refer Payment Method section).
- Once a payment is made and the order is complete, the payment is nonrefundable.
We try our best to show accurate information of our products such as specifications, prices, discounts, images and availability. However all these may change without prior notice.
Atom Gift Vouchers
- Gift Vouchers are issued by Atom Technologies (Pvt) Ltd
- Usage of vouchers: Gift Vouchers can be used online or redeemed at one of the Atom Showrooms. They must be in good condition at the point of redemption.
- Gift vouchers are nonrefundable are not exchangeable for cash.
- Gift Vouchers are one time use.
- Gift voucher without an authorized signature is invalid.
- Vouchers are valid for a period of one year from the date of issue.
If product is unavailable you will receive a refund. You will be notified of the refund via email on the refund procedure.
- Visa & Master Cards
- Cash on Delivery (We will call you before visiting you within the above mentioned delivery period)
- Pay & Pick Up at Store (Atom Showroom)
In case of a payment failure, please check if
- Details entered on the
payment gateway page is correct
- Stability of your
- You have sufficient
funds in your account
If you are unsatisfied with the product and would want to exchange the product, we would accept the product only under the following conditions
Product must be produced at the Atom Showroom 67, Bernard Zoysa Mawatha, Colombo 05 within 5 days from the date of purchase.
The product must be in its original condition (sealed, unopened, packed and tags attached with it etc)
Please call our hotline if you require any help 011 738 9900
Exchange policy will not be applicable for products that are discounted or not under warranty.
However, Atom Technologies have the sole right in refusing any exchange of goods.
You will be able to return the items according to the terms and conditions of the warranty supplied by the warranty card.
Customers must check the goods at the point of redemption. If a product is damaged or does not have all required parts, customer must immediately inform the delivery person and not accept the goods. If the customer accepts the product it is considered that the product was received in good condition. Atom Technologies will not accept any returns/refund requests from that point onward.